Coddleme Reviews
Coddleme Customer Reviews (10)
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Coddleme Customer’s Q&A
Coddleme FAQs
What is coddleme.com?
Coddleme.com is a website that sells modern convertible sofas and smart furniture designed to adapt to various needs. They offer hand-crafted furniture that includes tech-enabled convertible sofas, sleeper sofas, reclining chairs, and more. Their furniture is built to last with life-proof fabrics and integrated power + USB ports. They also offer clear transparent terms, fair rates, and no pre-payment penalties for their products. The website was built upon the thought that furniture should do more than just sit there, re-imagining spaces and providing power to the people.
Can you tell me more about the company behind coddleme.com?
Coddle is a company that specializes in the design and manufacture of modern convertible sofas and other smart furniture. The company was built on the idea that furniture should do more than just sit there. It offers a range of products including tech-enabled convertible sofas, sleeper sofas, reclining chairs, and more. The company was conceived and launched in August 2018 with the flagship product, the Toggle Convertible Couch, along with its siblings the Toggle Recliner Chair and Toggle Ottoman. Coddle has been growing almost 20% each month since it launched and has received positive reviews from customers. The company's mission is to take a fresh look at the greatest challenges of living, sleeping, and being in the modern world. It aims to design products that help declutter and simplify our lives, adapt to our constantly changing needs, maximize the spaces we live and work in, and represent unparalleled value. The company's headquarters are located at 6955 Mowry Ave, Newark, California, 94560, United States. Its annual revenue is less than $5M.
How can I contact customer support at coddleme.com?
You can contact the customer service at coddleme.com in several ways. You can reach them by phone at 1-866-294-6630 from Monday to Friday, between 8:00 a.m. to 5:00 p.m. PST. Alternatively, you can also email them or use the live chat feature on their website. If you have any questions or requests regarding coddle, feel free to reach out to their customer service team. They are located at Coddle Inc., 6955 Mowry Ave., Newark, CA 94560. They aim to ensure your shopping experiences are always great.
About coddleme.com Popular Products and Services?
Coddleme.com is a furniture manufacturer that offers a variety of products. One of their popular products is the Pixel platform bed. Customers have praised the bed for its quality and the company's customer service. Another product that has received positive feedback is their sofa bed, although some customers have reported receiving damaged items. Coddle also offers a couch that has been described as adding a sense of sophistication and a modern touch to living spaces. However, some customers have reported issues with the Toggle couch, such as the leather cracking and outlets working intermittently. In addition to furniture, Coddle also sells a mattress. The mattress has special blends of foam designed to keep it comfortable over the long term. Despite some negative reviews, many customers have had positive experiences with Coddle's products and customer service.
About coddleme.com Payment Method?
Coddleme.com accepts payments through various credit cards, including Visa, MasterCard, American Express and Discover. At certain times, you may also finance your purchase of products through Affirm. Please note that the availability of these payment methods may be clearly marked on the site.
coddleme.com Return Policy?
At Coddle, they offer a limited manufacturer’s warranty on each piece that is manufactured by Coddle and purchased directly from them. The warranty covers all defective or damaged parts or materials and manufacturing not related to customer-caused damage or modifications or normal wear and tear. For all Coddle seating, including Toggle, Fold, Code, Node and Switch, Coddle Pixel bed frame, Toggle Couch Topper and Coddle Pillow, they offer a 1-year limited manufacturer’s warranty. The Coddle Toggle Topper and the Coddle Pillow are covered by a 1 year limited warranty. For the Coddle double-sided mattress, they offer a 10 year limited warranty.
As for their return policy, you may return any of your Products within the first 30 days (100 days for the mattress) after your receipt of that particular Product. You may cancel an order any time prior to a shipping label being created. Refunds will be issued in the form of the original payment. If you purchased a Product using an offer code or gift code, the dollar value of any offer code will not be refunded or credited back if any or all of the merchandise is returned. Return shipping is free for United States customers who are in possession of the original packing materials. A 20% re-stocking fee will be charged on the order value for any returns without the original packing materials. Refunds will be issued within two (2) weeks of the completion of Coddle’s return process.
In terms of shipping policy, you may cancel an order anytime prior to a shipping label being created by contacting them at customerservice@Coddleme.com. Risk of loss and title for Products purchased from Coddle pass to you upon delivery of such Products to the carrier.
How do I contact customer service at Coddleme.com?
You can contact the customer service at Coddleme.com in several ways. You can reach them by phone at 1-866-294-6630 from Monday to Friday, 8:00 a.m. to 5:00 p.m. PST. You can also contact them via email. For more specific inquiries, you might find it helpful to visit their official website and navigate to the Contact or Customer Service section. If you have any issues with a product you've purchased, they also have a Warranty and Returns section on their website that might be of help. Please note that the information provided might have changed, so it's always a good idea to check their official website for the most up-to-date contact details.